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Mental Health and Welfare Ambassadors

Peers who know the difference between a chat and a crisis.

Ambassadors are ACS students briefed by the welfare officer. They make support feel ordinary. They are not counsellors, and they are never on call overnight.

Notice

See when a regular face disappears from socials, football or the group chat, and check in without making a scene.

Listen

Give someone a proper conversation. You do not have to fix their life in the queue for jollof.

Signpost

Know the traffic light, the University wellbeing email, and SU Advice. Carry the hub, not a diagnosis.

Campaign

Help run plain-language mental health campaigns, especially in exam season and Black History Month.

What students can expect

  • A named peer, introduced by the welfare officer.
  • Confidentiality inside the welfare team, not a secret that blocks safety.
  • A warm handoff if you need the University, the SU, or emergency services.
  • No pressure to tell your story at a social.

Awareness, without the poster clichés

Campaigns use student language and real signposts: wellbeingdisability@swansea.ac.uk, SU Advice, and the crisis lines on Get Help Now. Private stories are never posted for engagement.

Read the signposts

The boundary, said clearly

Ambassadors do not diagnose, prescribe, investigate harassment, hold money, or promise to be available at 2am. If a conversation turns red on the traffic light, they stop being the helper and help the student reach 999, Samaritans, or University support. They tell the welfare officer.

Places are appointed. Names go on Meet the Team only after a student has said yes. We will not invent people to make the page look full.

Volunteer as an ambassador

Tell the welfare officer why this role fits you, and which campus you are usually on. A briefing comes before you support anyone.